I HAVE A WESTLAKE LOAN
Westlake Loan Customers FAQ
Frequently Asked Questions
What methods of payment are accepted?

Where do I mail my payment?

How do I change my billing address or phone number information?

How do I get a copy of my recent statement?

How do I know if my last payment was received?

How do I get a payoff amount for my loan?

How do I get answers to any other questions not listed here?

My Account
Use WESTLAKE: MY ACCOUNT to manage your account information, make a payment, get a payoff quote, and so much more.
Go to WESTLAKE: MY ACCOUNT
Contact Westlake
Customer Service
1(888) 739-9192
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Business Hours
Monday - Thursday: 6 am - 9 pm PST
Friday: 6 am - 7 pm PST
Saturday: 6 am - 2 pm PST
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Insurance Department
For claims & payment adjustments
1(866) 619-2524
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Questions & Concerns
Contact Us