I have a Westlake Loan
Contact Info
Customer Service: (888) 739-9192
Customer Care
Contact Us by Email
CCPA
Complaint
Credit Dispute
Title Concern
Contact Us by Mail
Customer Care
Westlake Customer Care
P.O. Box 76809
Los Angeles, CA 90054-0809
Customer Care
This includes complaints, credit disputes, title concerns, general customer service mail. Payments should not be mailed to this mailbox.
Monthly Payment Mailing Address via Standard US Mail
Westlake Financial
P.O. Box 54807
Los Angeles, CA 90054-0807
Monthly Payment Mailing Address via Standard US Mail
Please make checks payable to Westlake Financial Services and include the payment stub at the bottom of your monthly statement. Please also write your account number on the check.
Monthly Payment Mailing Address via Overnight / Express Mail
Westlake Financial
ATTN: LBX# 71911
3440 Flair Drive
El Monte, CA 91731
Monthly Payment Mailing Address via Overnight / Express Mail
Please make checks payable to Westlake Financial Services and include the payment stub at the bottom of your monthly statement. Please also write your account number on the check.
Insurance Related Payments via Standard US Mail
Westlake Financial
P.O. Box 847476
Los Angeles, CA 90054-0807
Payoffs Related Payments via Standard US Mail
Westlake Financial
P.O. Box 843082
Los Angeles, CA 90076-0809
Payoffs and Insurance Related Payments via Standard US Mail
Trade-In Payoffs, Refinance Payoffs, Total Loss checks, Recovery payments, Warranty refunds, and DMV/title related refunds.
If you would like us to send the title to a 3rd party, please provide written authorization including an address where the title should be sent.
Please include your billing payment slip or your Westlake account number on authorization.
Insurance Related Payments via Overnight / Express Mail
Westlake Financial
ATTN: LBX # 847476
3440 Flair Drive
El Monte, CA 91731
Payoffs Related Payments via Overnight / Express Mail
Westlake Lockbox Services
ATTN LBX #73082
3440 Flair Drive
El Monte, CA 91731Payoffs and Insurance Related Payments via Overnight / Express Mail
Mail any monthly payment, payoff, insurance related payment that is sent via Fedex, UPS, or certified mail needing a signature upon delivery. Please make sure account number is written on the check.
Customer Service Business Hours (Pacific Time)
Monday – Friday: 5:00am – 9:00pm Saturday and Sunday: 5:00am – 2:00pm
