For dealer questions regarding the Buy Program, deal status, or local rep contact information
Customer Service: (888) 8-YES-YES (888-893-7937)
To get a payoff amount on a current Westlake loan
Get a Westlake Payoff Quote online here
Westlake Payoff Customer Service Hotline: (888) 739-9192
Customer Service Business Hours
Monday – Friday: 5:00 AM – 9:00 PM (PST)
Saturday – Sunday: 5:00 AM – 2:00 PM (PST)
Verification Department Number (Regarding Customer Interviews)
(888) 893-7937 (Please note app #)
FedEx Complete Deals to
4054 Willow Lake Blvd, Suite 2083
Memphis, TN 38153
UPS or USPS Complete Deals to
Westlake Financial Services
Suite #2083
4054 Willow Lake Blvd
Memphis, TN 38118
Titles Department
For status of paid off titles (please allow 10 business days after payoff for status update):
Email registration and lien to [app#]@titles.westlakefinancial.com
e.g., [email protected]
Title Department Phone
Send VIN Corrections to:
Lien Holder Information
Westlake Financial Services
P.O. Box 997592
Sacramento, CA 95899-7592
Flat Cancellation
Insurance Department
For questions about claims, payment adjustments, warranty buybacks, or Secure One
